Why Phone Works
With so many sales consultants and outsourced call center vendors from which to choose, drawing critical distinctions between service providers is important. Since we launched Phone Works in 1991, we have built or re-designed more than 250 telesales and inside sales teams, primarily in technology companies. The unrivaled success we have brought to so many clients stems from our proven success formulas built on years of learning what works in the real world of technology sales. We proudly offer clients:
- Our best practices. Tested and proven methodologies demonstrated to work in the real world and leveraged in more than 250 Phone Works implementations.
- Our consistent processes, procedures and policies. Standardize telesales functions to quickly scale program across multiple reps and as they come on board and over the long term.
- Track performance throughout the sales cycle. Continually monitor, measure and report rep activity levels against metrics and identify trends.
- Spot trends. Leverage knowledge within reports to quickly identify problem areas in rep performance.
- Take action. Make improvements in targeted problem areas before they effect the bottom line.
- Drive monthly success. Swift corrective actions improve rep performance to have immediate effect on monthly telesales revenue.
- Our detailed and documented plan. A blueprint for managing the full telesales lifecycle from prospect to customer for repeatable success moving forward.
- Our metrics driven goals. Establish key performance metrics for each rep (# of calls, demos, etc.) based on telesales goals.
- Our experienced, high-level Engagement Managers. Each brings a unique combination of skills, experience and accomplishment to their clients.
- Our compensation plan practices. For success in finding, motivating and managing the best sales people in the industry
- Our metrics-based project approach. Tailors a proven framework to the specialized circumstance of each client.
- Our understanding and experience with technology. Sales automation tools, web-based systems and proven selling practices for continuing sales results at decreased cost of sales.
