Telebusiness Alliance Charter

Phone Works founded the Telebusiness Alliance in 1993 to address the growing needs of Telebusiness professionals in technology, to share industry best practices, and provide support and mentoring. The Telebusiness Alliance is a group of Telebusiness (inside sales) managers who meet regularly under nondisclosure to discuss mutual business issues. Members benefit by networking with industry peers and sharing expertise in areas that relate to professional business-to-business sales, support, marketing, compensation and other topics germane to the unique needs of the inside sales function. As a result of attending Alliance meetings, members gain access to information that will lead to increased productivity, increased revenues and decreased cost of sales for their companies

Next Meeting

     
  When Tuesday May 12, 2009 8:30am to 12:00pm (network with your peers from 8:30am-9am)
  Location Epocates, Inc.
1100 Park Place, Suite 300
San Mateo, CA 94403
  Directions Click here for a map
  Host Bernice Fung
Phone (650) 227-1700
bfung@epocates.com
  RSVP rlaforge@genesyslab.com
  Discussion Topic  Metrics for Inside Sales Teams
Based on the feedback that we received in our last meeting, we are dedicating this meeting to a discussion about metrics for "all" Inside Sales teams. Key topics we'll consider are:
  • Establishing & measuring key metrics
  • What works & doesn't work (learn from each other)
  • In today's environment is 2.5 hour talk time still relevant?

Telebusiness Alliance Board Members


Mary Jane (MJ) Shutte
Director, Inside Sales
Riverbed Technology
415.247.7383
mjshutte@riverbed.com

Fran Kathriner
Phone Works Best Practice Sales Consultant
415.946.0888
fkathriner@phoneworks.com

Randi Laforge
Director, Sales Development
Genesys
650.466.1073
rlaforge@genesyslab.com