2009 SALES PREDICTIONS

LucidEra's Darren Cunningham summarizes IDC's 2009 Sales Barometer and Top 10 Predictions, by Lee Levitt. Not surprisingly, it's not all great news in his 2009 forecast, but his predictions (and recommendations) definitely speak to the need for organizations to adopt Sales 2.0 best practices quickly.

One of the key on-going improvements that the presentation recommends is:

"Ratchet up the use of sales metrics - use the economy as an 'excuse' to focus on metrics (This can help in sales and marketing alignment.)"

Phone Works can help with these listed predictions:

#5. Companies have cut T & E budgets deeply. Most will lose valuable face time with customers and prospects. Those that shift headcount to inside sales will provide similar levels of customer touch at lower cost…and drive customer satisfaction.

#6. Sales organizations that bolster dedicated investments in lead quality and demand generation will be rewarded with significantly higher sales productivity.

#8. Savvy organizations will use the economic downturn as justification to replace direct sales "laggards" with well enabled inside sales. Customer (and employee) satisfaction and sales productivity will rise accordingly.

For LucidEra's recap of IDC's report click here.

Adopt Sales 2.0 Best Practices Quickly and contact Phone Works, the industry experts, to do it fast, do it right and see results in a short time.